Resident Reviews

Feb 01, 2021Christina S.

I've been renting from Peak since April 2020 and live in one side of a two-family home in Weinland Park. My process of looking at properties and signing a lease (from out of town) was positive overall. Upon move-in, it was VERY obvious that the house had NOT been professionally cleaned, if cleaned at all by Peak, after the previous tenants had moved out. There were also maintenance issues that surprised me, such as doors and cabinets that wouldn't close, a bird's nest between the screen and window in the master bedroom, and EPIC, haunted-house-level cobwebs in the basement. However, I put together a list of issues and emailed it to the leasing agent/realtor I worked with (Connor) and the next day, all issues were rectified. Yes, I had to do some serious scrubbing, mopping, vacuuming when I moved in and that wasn't awesome, but I did it and that was that. Since then, all of my maintenance requests have been handled quickly, and recently, the furnace filter was replaced after I received 24-hour notice that someone would be coming by for that purpose. Also, when I made the request to get central air installed, that was handled relatively quickly with terms that worked for me--just a minor monthly rent increase for sweet, sweet AC. The house I'm in REALLY needs a paint job and the yard desperately needs some grass seed, but I like the property itself and having more space than I actually need, which is why the apartment options weren't for me. Again, all of my maintenance issues have been handled quickly and efficiently and thought I've had limited experience with their office, those experiences have been totally fine and mundane. I've been renting for most of my adult life, and while I don't think of Peak as THE BEST LANDLORD I'VE EVER HAD, I can also say they are far from the worst.

Source: Google

Jan 24, 2021Kevin F.

Source: Google

Peak Property Group | Jan 24, 2021 07:16 AM
Columbus, OH

Hello Kevin! Thanks for taking the time to leave a review – we appreciate it! Have a great day ahead! Thanks, Peak Property Group

Nov 21, 2020Austin M.

Honestly a surprisingly great experience after seeing bad reviews when they took over the building I've been renting for 2 years. Maintenance has been quick and just here recently my maintenance man was excellent and replaced move in day bad blinds free of charge(even offered to do the front ones but they had a single cracked blind so I said it was okay). The gentlemen stayed multiple hours to fix multiple minor issues and was professional the whole time. I should also mention he called me about my issues and was there all within 2 hours or less of my submitting it. My first leasing company was terrible and this has been the opposite experience so far!

Source: Google

Peak Property Group | Nov 30, 2020 06:30 AM
Columbus, OH

Hi Austin! Thank you for taking the time to provide your feedback. We are happy to hear that we are exceeding your expectations with your home. We will be sure to pass along your kind words to our maintenance tech - much appreciated! Please reach out if you need anything at all! Thank you, The Peak Property Group Team

Oct 27, 2020Eddie P.

Peak Property Management manages Trolleylofts in Richmond, Va. I can honestly say that this company and the Property Manager, Tucker Fitzhugh, go above and beyond to make sure your living experience in their Properties they manage is excellent, safe and secure. They are very responsive when addressing your concerns. Victoria Bower, the Office Manager is a Gem! I highly recommend them!! Tom Pepe

Source: Our Website

Peak Property Group | Nov 30, 2020 06:29 AM
Columbus, OH

Hi Eddie! Thank you for taking the time to provide your feedback. We are happy to hear that we are exceeding your expectations with your home. Please reach out if you need anything at all! Thank you, The Peak Property Group Team

Aug 14, 2020Denise D.

Just wanted to thank Carla for handling our a/c issue this week. Carla is definitely a shining star at Peak. We are always able to contact her and get a response and things get handled when she is involved. Not as happy with other office staff we have dealt with, but Carla is truly amazing. Thank you Carla for all you do for us tenants!!

Source: Our Website

Peak Property Group | Oct 02, 2020 11:28 AM
Columbus, OH

Hi Denise, We are so happy to hear that things were resolved for you and appreciate your kind words about Carla. If you need anything at all, don't hesitate to reach out. Thank you, The Peak Property Group Team

Dec 18, 2019Jordan G.

I have rented from Peak for the past 6 months, and I have been thoroughly satisfied. They respond very quickly to emails and service requests, they have a very courteous and kind staff, and handle issues in a promptly manner. Not often do things go wrong with my property, but the small issues we have had have always been handled very quickly. I would reccomend - certainly one of the better off-campus rental companies!

Source: Google

Peak Property Group | Dec 26, 2019 07:36 AM
Columbus, OH

Hi Jordan, Thank you for taking the time to provide your feedback. We are happy to hear that we are exceeding your expectations! We will let our maintenance team know as well. If you need anything at all, please don't hesitate to reach out. Happy Holidays! The Peak Property Group Team

Dec 18, 2019Irene M.

Peak Property is always extremely responsive whenever we need assistance with our apartment. The Peak Property staff are helpful, professional, and kind!! The maintenance staff are also courteous, professional, and get any repairs done quickly!! The Peak property apartment that I rent is very well maintained, affordable, and charming! Highly recommend!!

Source: Google

Peak Property Group | Dec 26, 2019 07:34 AM
Columbus, OH

Hi Irene, Thank you for taking time out of your day to provide your feedback. We are happy to hear that we are exceeding your expectations! If you need anything at all, please don't hesitate to reach out. Happy Holidays! The Peak Property Group Team

Sep 13, 2019Ove F.

Source: Google

Sep 06, 2019Stephanie V.

Over at Arlington Pointe, had a maintenance man named PAT come out super fast for a ceiling tile, and some water leakage from AC unit. He got me all fixed up in no time at all! Thanks again!

Source: Google

Peak Property Group | Oct 01, 2019 06:40 PM
Columbus, OH

Good Evening, Thank you for taking the time to provide your feedback. We are happy to hear that Pat exceeded your expectations and passed this information on to him! If you need anything else, please don't hesitate to reach out. Thank you, The Peak Property Group Team

May 31, 2019Dana L.

Source: Google

Peak Property Group | Jul 01, 2019 12:14 PM
Columbus, OH

Hi Dana, Thank you for taking the time to provide your feedback. We are happy to hear that you are enjoying your residence thus far. Should you need any assistance, please don't hesitate to reach out to us at 614-360-2020 or leasing@peakpropertygroup.com. Thank you, The Peak Property Group Team

Apr 18, 2019Samantha S.

I have been with Peak Property for almost 2 years now, and I have no complaints. Whenever something needs fixed, maintenance is on it right away. Carla is always quick to respond to any questions you have, and I appreciate all she has helped me with.

Source: Google

Peak Property Group | Apr 22, 2019 05:00 PM
Columbus, OH

Hi Samantha, Thank you for taking time to provide your feedback. We are truly happy to hear everything is going well so far and that Carla has been a great resource for you! If you need anything at all, please do not hesitate to reach out. Thank you, The Peak Property Group Team

Mar 17, 2019apreston78

Peak Property Group bought our apartment from the landlord we originally signed with and took control of it in September 2018. So far, I have no complaints about Peak as a property management group, but the house leaves much to be desired...but Peak is updating our apartment, so that's pretty nice! However, the only thing that could save this place is for it to be gutted and completely redone. It's the ugliest house on our block, no bargain. However, that can be blamed on our previous landlord, who was a real piece of work. TL;DR: Peak is good, house isn't great and it's not their fault.

Source: Google

Peak Property Group | Apr 18, 2019 05:00 PM
Columbus, OH

Hi Adam, Thank you for taking time to provide your feedback. We truly value this information. As you are aware, we are currently working on improvements with the property and appreciate you and your roommate's flexibility while we do this! It's been a great process with you so far. If you need anything at all, please don't hesitate to reach out. Thank you, The Peak Property Group Team

Mar 17, 2019Kylee W.

Source: Google

Peak Property Group | Apr 18, 2019 05:00 PM
Columbus, OH

Hi Kylee, Thank you for taking time to provide your feedback. I'm happy to hear you are enjoying your time with us so far. If you need anything at all, please don't hesitate to reach out. Thank you, The Peak Property Group Team

Mar 13, 2019Julia A.

Source: Google

Peak Property Group | Mar 25, 2019 05:00 PM
Columbus, OH

Hi Julia, Thank you for taking the time to provide your feedback. We are happy to hear that we are meeting your expectations! Please let us know if you need anything at all. Thank you, The Peak Property Group Team

Mar 12, 2019Katia B.

Source: Google

Peak Property Group | Mar 25, 2019 05:00 PM
Columbus, OH

Hi Katia, Thank you for taking the time to provide your feedback. We are happy to hear that we are meeting your expectations! Please let us know if you need anything at all. Thank you, The Peak Property Group Team

Mar 12, 2019Trevor R.

Source: Google

Peak Property Group | Mar 25, 2019 05:00 PM
Columbus, OH

Hi Trevor, Thank you for taking the time to provide your feedback. We are happy to hear that we are meeting your expectations! Please let us know if you need anything at all. Thank you, The Peak Property Group Team

Mar 11, 2019Bri S.

Great landlords and maintence workers. Maintenance would come as soon as a service was requested and they were quick and incredibly respectful. The unit itself is great, however, I wish it was better insulated as we found it hard during winter months to keep electric bills down. Aside from that, we had a positive experience and definitely would recommend renting through Peak.

Source: Google

Peak Property Group | Mar 25, 2019 05:00 PM
Columbus, OH

Hi Bri, Thank you for taking the time to provide your feedback. We are happy to hear that we are meeting your expectations! Please let us know if you need anything at all. Thank you, The Peak Property Group Team

Mar 11, 2019Tishana F.

Source: Google

Peak Property Group | Mar 25, 2019 05:00 PM
Columbus, OH

Hi Tishana, Thank you for taking the time to provide your feedback. We are happy to hear that we are meeting your expectations! Please let us know if you need anything at all. Thank you, The Peak Property Group Team

Mar 11, 2019James E.

Source: Google

Peak Property Group | Mar 25, 2019 05:00 PM
Columbus, OH

Hi James, Thank you for taking the time to provide your feedback. We are happy to hear that we are meeting your expectations! Please let us know if you need anything at all. Thank you, The Peak Property Group Team

Mar 09, 2019Taylor D.

Source: Google

Peak Property Group | Mar 25, 2019 05:00 PM
Columbus, OH

Hi Taylor, Thank you for taking the time to provide your feedback. We are happy to hear that we are meeting your expectations! Please let us know if you need anything at all. Thank you, The Peak Property Group Team

Mar 09, 2019RisenKnight O.

Source: Google

Peak Property Group | Mar 25, 2019 05:00 PM
Columbus, OH

Good Morning, Thank you for taking the time to provide your feedback. We are happy to hear that we are meeting your expectations! Please let us know if you need anything at all. Thank you, The Peak Property Group Team

Mar 08, 2019Riss R.

Peak Property is definitely at the top of the list of all the property managers with which I've had to engage. They are very accessible and accommodating. I'm glad that they are reliable and they keep their properties in tip-top condition. I had a very pleasant leasing experience. I am very grateful to have been a tenant with them.

Source: Google

Peak Property Group | Mar 25, 2019 05:00 PM
Columbus, OH

Hi Riss, Thank you for taking the time to provide your feedback. We are happy to hear that we are meeting your expectations! Please let us know if you need anything at all. Thank you, The Peak Property Group Team

Mar 05, 2019mike D.

Lived here for 5 years. Everyone at Peak property has always been very helpful and understanding. Repairs and service work always performed in a timely manner. We love the neighborhood we're in. Price per square foot very reasonably for this area.

Source: Google

Peak Property Group | Mar 25, 2019 05:00 PM
Columbus, OH

Hi Mike, Thank you for taking time to provide your feedback. We are happy to hear that we are exceeding your expectations with your experience. Please let us know if you need anything at all. Thank you, The Peak Property Group Team

Sep 07, 2018Billie L.

Source: Google

Peak Property Group | Oct 10, 2018 10:07 AM
Columbus, OH

Hi Billie, Thank you for providing your feedback. We are happy to hear that everything is going well for you! If you need anything at all, please don't hesitate to reach out. Thank you, The Peak Property Group Team

Jun 01, 2018Ellen L.

I'm new to Columbus and Peak Property Group made me feel welcomed and right at home. Maintenance has been very responsive and quick to address any issues I've had. I'm very impressed with the renovations my unit has had. 10/10 would recommend!!

Source: Google

Peak Property Group | Jun 20, 2018 05:00 PM
Columbus, OH

Hi Ellen, Thank you for taking the time to provide your feedback. We are so happy to hear that we are exceeding your expectations. If you need anything at all, please don't hesitate to reach out. Regards, The Peak Property Group Team

May 02, 2018Pop-Pär G.

We recently moved in to a house managed by Peak and had some problems with water dripping from our toilet. We notified peak and got the toilet repaired the same day. Great service. In addition, Chelsie has been fast in answering any questions about the house or yard. The house is old but I think we can make it a great place.

Source: Google

Peak Property Group | May 10, 2018 05:00 PM
Columbus, OH

Hi Pop-Par, Thank you for taking the time to provide your feedback. We are so happy to hear that we are exceeding your expectations. If you need anything at all, please don't hesitate to reach out. Regards, The Peak Property Group Team

Apr 24, 2018Ryan H.

Very satisfied with peak. Moved in without AC but was a newly acquired property for peak so understandable. Was fixed within 36 hours so they did great with the quick response. They also helped to the best of their abilities with our other problems like our washer, flies in our bathroom, animal somehow in between our roof and second floor ceiling, ect. They gave us notice everytime they were coming and they respected our privacy. Overall a really good experience with them. The best way to reach them is email or leave a voicemail; they were unable to pick up my call a lot of the time but got back to me quickly. I can’t speak for my neighbors but from what I saw and heard they handled their problems well also. I am still in their property and will be moving out in August, so while I think my roommates and I took good care of the property and didn’t damage anything (besides the fridge handle which we paid for; just kind of broke off one day) we will have to wait and see how much of our deposit we get back. One last thing I found very nice with peak. While I recommend paying your rent on time, I did reach out to them and informed them that I would not be able to pay rent on time (told them the exact day I could; 2 days late) and they responded and told me as long as it’s when I said I could there would be no late fee. Thought that was very helpful and nice of them. -dealt with multiple landlords and a lot of their maintenance and communication was poor and peak exceeded expectations when it came to these.

Source: Facebook

Peak Property Group | Apr 27, 2018 09:07 AM
Columbus, OH

Hi Ryan, Thank you for taking the time to provide your feedback. I'm happy to hear that we are exceeding your expectations with your home. Please don't hesitate to contact us if you need anything. Regards, The Peak Property Group Team

Apr 20, 2018Cyril G.

Nice management Staff. Friendly and courteous. Maintenance Staff do a good job of correcting any issues quickly. Thanks!

Source: Google

Peak Property Group | May 25, 2018 05:00 PM
Columbus, OH

Hi Cyril, Thank you for taking the time to provide your feedback. I'm happy to hear that we are exceeding your expectations with your home. Please don't hesitate to contact us if you need anything. Regards, The Peak Property Group Team

Apr 18, 2018Megan K.

Peak Property Group has made apartment hunting very easy and simple! Customer Service was amazing and emails were responded in a timely matter. When moving in, my apartment was super clean and smelled amazing! There have been no hidden fees and everyone has been super honest and upfront. I really appreciate everything going so smoothly.

Source: Facebook

Peak Property Group | Apr 27, 2018 09:06 AM
Columbus, OH

Hi Megan, Thank you for taking the time to provide your feedback. I'm happy to hear that we are exceeding your expectations with your home. Please don't hesitate to contact us if you need anything. Regards, The Peak Property Group Team

Apr 17, 2018Christina H.

I have a studio apartment right in between short north and Victorian village, it is very affordable and spacious for my location. Chelsie is the property manager of Peak Property Group and she is very attentive and has quick responses.

Source: Google

Peak Property Group | Apr 27, 2018 05:00 PM
Columbus, OH

Hi Chrisina, Thank you for taking the time to provide your feedback. I'm happy to hear that we are exceeding your expectations with your home. Please don't hesitate to contact us if you need anything. Regards, The Peak Property Group Team